For those of you who, like me, are dead in the water (unable to get our phones to register/work).
Be sure to get your voicemail and/or SMS configured so your customers can still reach you.
If you don’t go to the advanced tab for voicemail, they will hear a generic greeting.
It’s in DID Numbers/Voicemail - create a new Voicemail Account if you haven’t already.
(Go to Recording to upload your greeting or go to tts.voip.ms to generate one from text)
Choose your greeting in the “Unavailable Message Recording” drop-down.
(If you don’t see it, it means you haven’t uploaded it yet).
I used the time between opening an account and the porting of my number to “play” with voip.ms and have everything ready for the actual porting. tts.ms was helpful in creating messages.
I ended up getting a new Grandstream ATA instead of relying on the one used with the previous service. It was up and running before the port.
My tip for anyone who is having issues registering their ATA or phone would be to create a sub account (free) and use the cell phone app (free) to register to that account. If you are planning on being ATA only you can point your DID to the sub while you are fighting with registering the main account.
If you are planning on having multiple devices connected to the voip.ms server you MUST use sub accounts. Two devices trying to register to the main account will keep kicking the other one off. Give every direct connected device a sub account and create a Ring Group containing up to eight SIP devices.
There are posts here that helped move NOBOROBO over to voip.ms and there are a lot of features that make this a better service. Hopefully you’ll be able to work through any connection issues and enjoy the new options.