I have set up IVR with Ring Groups. After hearing the instruction message the person who calls presses 1 (within 10 seconds) and the calls gets forwarded ok to both phones.
The only issue is when there is no answer, after the ringing stops the Recording from IVR gets repeated again so the caller will hear (… press 1 to connect with me), then after waiting for 10 seconds or so the Voicemail greeting kicks in.
So I want to immediately default to Voicemail after the first attempt to reach me fails, without repeating the IVR recording for a second time.
Now, I tried to play with Ring Time and Calling Groups time in the settings but I get the same pattern, after not answering the IVR/Recording plays one more time instead of immediately defaulting to Voicemail