hello, I cannot add funds and it says to contact support for payment options. I did write email to support on 27th, but haven’t heard back. My account is new, maybe that’s the case? I also tried different browser with no luck. Did anyone have the same issue?
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Hello Nzmren
If you would be so kind, please provide your account number or the email address associated with your account so that I may verify the issue, you can send me a private message if prefer. Thank you.
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Support replied to me saying “At the moment and due to a limitation form our Payment processor the only available payment method is: Bank wire”.
However miniumum payment is 100$ which is expensive for me.
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Hi, I am also unable to make payments via the website, there is no option, I have written to support yesterday but got no reply so far.
I also cannot send private messages here or write new posts.
Hello anovak,
New users will have to spend 15 minutes reading to remove new user restrictions which will allow you to create new topics
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Ok, thank you for the reply, what about the inability to add funds. How do I solve that. Thank you in advance!
Hello anovak,
Please pm me your account userid or share with me the ticket number you have with our Technical Support team so I can verify further.
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