Interface Issue: Always Resets to Only Show 10 DIDs

General
1

I have some interface feedback for the portal.

Whenever I log into the Portal, there is a max of 10 DIDs being shown. For someone who has more than that, it creates friction and wastes time. It’s the same for a call record review. It shows way too few calls and every time by default I have to switch to the longer amount to review things the way I want.

I would urge the voip.ms to consider changing this to at least a higher value if not allow an menu option to change it.

2

This happens everywhere on the site for me too, even in the call logs. They are set to 10, you change them to 100, and they snap back to 10 again. It is very annoying and adds extra steps every time you review anything.

1 Like
3

In an email at the beginning of the year, @DavidR announced that in 2026 they will be working on “A customer portal revamp.” So maybe we will see improvements concerning all these little things. :blush: