Ne vous découragez pas. Normalement tout fonctionne correctement.
Hello,
Our team has successfully identified and resolved an issue that was causing certain messages to be blocked within the network, ensuring that no data loss occurred. We are pleased to inform you that the problem has been fully rectified.
This issue has returned. I created a support ticket.
@simonjub Was your support ticket resolved? I’m trying to set this up and ran into this issue I think but not 100% sure it’s the service and not my configuration.
I got this working on my end – I had to go into Groundwire and disable “Delivery notifications” under the Messaging section. It has 3 options there:
- SIMPLE
- Composing notification
- Delivery notifications
If the first two options are enabled it works. If the last option is enabled, sending fails.
Had the same issue, and @Cymen suggestion resolved the error message in Groundwire app.
However, the message is not actually being delivered. Not sure how to proceed.
I’m on the same quest as the OP and others on this thread. I have the Acrobits Softphone client on my iPhone. I have a voip.ms DID, and it’s configured to send incoming SMS to the softphone client. That works - incoming SMS from the cellular network get delivered to the app, it makes a nice ding-a-ling, and iOS puts a notification up on the screen.
But SMS sent from the Acrobits app go into a black hole. I have the SIMPLE option enabled on the app, as well as Composing Notification which was recommended by @Cymen here back in Sept 2024.
Are there other tricks needed to get outgoing SMS to work? I’ve looked through the various settings on the voip.ms web portal, but I don’t see anything relevant.
Thanks!
I opened a ticket on this, and Support figured it out.
In the Acrobits Softphone app, I had SIMPLE enabled, as well as Compose Notifications.
What I had to do to get outbound SMS to send was change the VoIP.ms CLI settings for the sub-account I use for the app. Previously, I had it configured with ‘my device can send the CLI’ option. The Acrobits app can and does send the CLI string, as specified in the app’s settings. I’ve been using this capability for years.
However, to get it to send SMS, one has to specify ‘use the DID for CLI’ on the sub-account. Once I made that change, the Acrobits app can now send SMS.
Just gonna add my perspective on this issue: I also use Groundwire and SMS wasn’t working, but I figured out it was because my outgoing Caller ID was set to a different DID (my cellphone). Your outgoing caller ID needs to match the DID you will receive the texts to.