Good news! You can now create AI Voice Agents with VoIP.ms

News & Product
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We have amazing news for you today!

Starting July 8th, AI Voice Agents will be available for all VoIP.ms customers.

This feature can help automate routine customer interactions, answer common questions, route calls, and provide 24/7 call handling without requiring a live agent for every conversation .

Whether you’re supporting clients, managing inbound calls, or exploring new ways to automate voice workflows, you can now create and test AI Voice Agents directly from your VoIP.ms Customer Portal.

But wait… There’s more!

To help you get started, the first month is free! No monthly fees* will be charged for customers who create AI Voice Agents between July 08 and August 07, 202 6.

It’s simple:

  • Go to Customer Portal > AI Agents [BETA]

  • Create your AI Voice Agent

And there you’ll have it. You can create as many agents as you want and test different setups to fit your business needs.

Why Try AI Voice Agents?

  • Automate common inbound call tasks

  • Provide information outside business hours

  • Route callers to the right destination

  • Reduce time spent on repetitive requests

  • Test new customer experiences without complex development

This is an open beta release, so we’ll continue improving the feature based on customer feedback. If you’d like to learn more about the feature so far, or different use cases, we have some resources ready for you:

  • For full documentation: Wiki article

  • Webinar: Mark your calendar for July 22nd. More information to come!

Ready to get started?

Create your first Voice Agent now!

*Usage-based fees still apply.

2 Likes
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As much as I’d like to use this, I’m assuming the price will be $25/month after September 7th. Or will it still be $10/month?

My biggest concern is the $0.25 per minute usage charge. If a caller keeps calling back because they’re frustrated with the AI agent or IVR and are trying to navigate the menus (which many of us do), those costs can add up quickly.

For example, I had an experience today with the CVS AI agent. I was just trying to reach the pharmacist, but after about five minutes and multiple calls, I gave up and went with another pharmacy. I even tried calling from the phone number associated with my account and from a different phone number, but the system kept insisting on verifying my number only to send me to voicemail.

Situations like that are exactly what concern me. If callers repeatedly call back, or if you receive spam calls or robocalls, you’re still paying for the AI to answer those calls. Whether you’re awake or asleep, you have no control over when someone calls and starts using your credits at $0.25 per minute.

For large companies, those costs could become significant. Even for low-volume users, unexpected or unwanted calls could end up costing more than expected.

Because of that, I’ll probably have to skip the AI Agent. There’s not much point in starting the free trial if I won’t be able to continue using it after September 7th unless the pricing becomes more affordable.