New E911 pricing

General
12

From where is coming that cost?

I am not a pro, but Voip.ms is liable to high fines if they fail to deliver proper 911 services.

  • This is mandatory by law in the US and Canada.
  • FCC (US) and CRTC (Canada) can fine thousands (even millions) of dollars for such things.

The $75 cost might even be from their upstream e911 routing partner to pay the 24/7 staff that must manually pre-take the 911 call to ask for and confirm the caller’s address, and then actually forward the call to the 911 call center.

How many DID must I get e911 for?

Only 1 DID:

  • Then in Settings > General > e911, select the DID to always use whatever the sub account for any outgoing 911 call.

What if I only use voip.ms with a softphone?

  • You may take the risk. But make sure you never dial 911 on your softphone.
  • If you have a cell phone, make sure 911 calls will not take any softphone app.

The bright side of things: still cheaper than a landline!

Look at your bills:

  • You pay 911 for your landline.
  • You pay 911 for your cell phone number.
  • This is mandatory. It might be cheaper than $1.50, but this is not voip.

Remember when you came to voip services:

  • This was cheaper than any other option!
  • I was saving at least $15 CAD per month when I switched, including e911!
    • I am still saving 15$ a month after all those years, including e911!
      • (And maybe even more nowadays.)
      • (And I had not a single option with that landline; nothing! Now I have even more options than any landline provider can offer!)

:backhand_index_pointing_right:Do not look at the $1,50 you pay for e911, look at the $20 you still put in your pocket every month! :blush:

Kind regards!

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