Can't access Toll Free number of TD Bank

General
1

I’m trying to access a toll free number of TD Bank, from my Windows PC softphone but it says service unavailable. I use the Toronto1 server. I can access other numbers with no problem. I also can access the TD numbers with my Gltalk number (which soon I plan to ditch though)

Any reason, could it be they blocked my number? I have called them previously with this Voip number and because the authentication with SMS failed (another issue I mentioned in a previous post) maybe they blocked my voip.ms number?

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2

Hi,

The first number you listed (1-866-222-3456) works for me from my VoIP account. I am in Canada.
In the configuration of your subaccount, have you enabled Toll Free destination for North America?

(Go to you subaccount, then next to the “Allow International Calls” click on “Select international countries”)

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1 Like
3

Yeah that was it, must have unchecked it when doing previous changes.