# Voip.ms receiving incoming sms. Recipients not receiving my outgoing sms **URL:** \ **Category:** General\ **Created:** [October 4, 2026, 6:35pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822 "2026-10-04T18:35:11Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Tonyw](https://avatars.discourse-cdn.com/v4/letter/t/6de8d8/32.png) [@Tonyw](https://community.voip.ms/u/Tonyw)\ **Post date:** [October 4, 2026, 6:35pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/1 "2026-10-04T18:35:11Z")
A recent issue. Have a new iPhone, did the auto-setup. Groundwire worked fine for 4-5 days with sms in both directions, receiving and sending (with recipient receiving the texts). Around Friday Oct 3, 2026 outgoing sms seem to send OK, but recipients now not receiving the texts. Anyone else having this issue? I’ve checked the settings in Groundwire and settings seem in order. The voip.ms subaccount is registered (green). Outgoing calls to 4443 working. Similarly, on an iPad, with a different sub-account, incoming sms received but outgoing sms not being received by recipient. This is the paid Groundwire app from Acrobits, not the white label voip.ms app. Incoming and outgoing working OK on Android. ---
**Author:** ![Rick](https://avatars.discourse-cdn.com/v4/letter/r/9f8e36/32.png) [@Rick](https://community.voip.ms/u/Rick)\ **Post date:** [October 4, 2026, 10:28pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/2 "2026-10-04T22:28:27Z")
I’ve been having the same issue with the VoIP.ms softphone for several days. Pixel phone with GrapheneOS. Sometimes, if a text is received a reply will go through but not always. The VoIP.ms SMS app seems to be working. Aggravating that I have to log into the web account to ensure texts make it to their destination. ---
**Author:** ![RVgo4it](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@RVgo4it](https://community.voip.ms/u/RVgo4it)\ **Post date:** [October 4, 2026, 11:00pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/3 "2026-10-04T23:00:11Z")
I have a Pixel 10 w/ GraphoneOS. I run both VoIP.ms Softphone and Linphone w/ MMSGate2. The VoIP.ms Softphone cannot send right now. But it did in the past. The Linphone is working fine. I viewed the local logs from the VoIP.ms Softphone. The message goes out over the SIP protocol to atlanta1.voip.ms. The server responds with a 202 Accepted. But the message never arrives at the destination. Linphone with MMSGate2 works different. The message is sent via the API, not the SIP protocol. ---
**Author:** ![Tonyw](https://avatars.discourse-cdn.com/v4/letter/t/6de8d8/32.png) [@Tonyw](https://community.voip.ms/u/Tonyw)\ **Post date:** [October 5, 2026, 9:03pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/4 "2026-10-05T21:03:44Z")
Thanks Rick and [RVgo4it](https://community.voip.ms/u/rvgo4it) for confirming it wasn’t just my Groundwire settings. Yes, texting via the AIP worked fine during the interruption for both outgoing and incoming texts on my Android device. Incoming SMS seems to be working again an hour ago. There was a sudden deluge of previously incoming texts that arrived in a batch. At the time of the deluge, testing with people sending to me, them using Groundwire, there was a 2 hour delay between them sending and me receiving the message At this time of writing, an hour later after the deluge, the delay is gone, someone using groundwire sending to me the text arrives at my end essentially instantly. ---
**Author:** ![RVgo4it](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@RVgo4it](https://community.voip.ms/u/RVgo4it)\ **Post date:** [October 6, 2026, 8:04pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/5 "2026-10-06T20:04:16Z")
They think they have it resolved, “[Identified] VoIPms - SMS/MMS service to SIP - Inbound/Outbound SMS via SIP”. I also opened a ticket because inbound SMS to me did not appear in Voip.ms Softphone that uses SIP. However, Linphone w/ MMSGate2 that uses the API worked fine. > **[\[Identified\] VoIPms - SMS/MMS service to SIP - Inbound/Outbound SMS via SIP -...](https://status.voip.ms/en/cmuvmg06h06bf13jwt4k8qud7)** > > \[Identified\] VoIPms - SMS/MMS service to SIP - Inbound/Outbound SMS via SIP - Incident details - VoIPms Status ---
**Author:** ![TheDude](https://avatars.discourse-cdn.com/v4/letter/t/d6d6ee/32.png) [@TheDude](https://community.voip.ms/u/TheDude)\ **Post date:** [October 6, 2026, 10:31pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/6 "2026-10-06T22:31:54Z")
I have been having this same issue for over a week. Happened again 10 minutes ago… not fixed. ---
**Author:** ![TheDude](https://avatars.discourse-cdn.com/v4/letter/t/d6d6ee/32.png) [@TheDude](https://community.voip.ms/u/TheDude)\ **Post date:** [October 6, 2026, 10:33pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/7 "2026-10-06T22:33:01Z")
initially it was only in replies using the Email to Text feature. Now nothing works, even new texts. Only their website sms is working for me ---
**Author:** ![RVgo4it](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@RVgo4it](https://community.voip.ms/u/RVgo4it)\ **Post date:** [October 6, 2026, 11:07pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/8 "2026-10-06T23:07:09Z")
I did a test after I saw the “status” report on SMS. SMS via SIP protocol (using VoIP.ms Softphone) worked fine for me. Support will likely close my ticket soon. Again, Linphone w/ MMSGate2 (useing API) always worked. If you are still having issues, I recommend updating your ticket to let them know. ---
**Author:** ![TheDude](https://avatars.discourse-cdn.com/v4/letter/t/d6d6ee/32.png) [@TheDude](https://community.voip.ms/u/TheDude)\ **Post date:** [October 6, 2026, 11:18pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/9 "2026-10-06T23:18:30Z")
Yep, I’ve had an open ticket on this since the 2nd. They’re slow to reply these days… ---
**Author:** ![RVgo4it](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@RVgo4it](https://community.voip.ms/u/RVgo4it)\ **Post date:** [October 6, 2026, 11:30pm UTC](https://community.voip.ms/t/voip-ms-receiving-incoming-sms-recipients-not-receiving-my-outgoing-sms/3822/10 "2026-10-06T23:30:13Z")
They just closed my ticket, as expected. I did tell them they could. I opened it today about 12:30 and they had an initial response 5 hours later. I selected “SMS Service Issue” for “Help Topic”. My primary messaging app is Linphone with MMSGate2. I also have VoIP.ms Softphone app (SMS only) just for comparison. Usually, messages show up the same time on both apps. But this issue with the SIP protocol shows how handy it is to have two apps that communicate differently. I never felt out-of-the-loop.