# Using firefox to log into customer portal

**URL:** <https://community.voip.ms/t/using-firefox-to-log-into-customer-portal/3295>\
**Category:** General\
**Created:** [August 20, 2025, 8:13pm UTC](https://community.voip.ms/t/using-firefox-to-log-into-customer-portal/3295 "2025-08-20T20:13:08Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![compvoip](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@compvoip](https://community.voip.ms/u/compvoip)\
**Post date:** [August 20, 2025, 8:13pm UTC](https://community.voip.ms/t/using-firefox-to-log-into-customer-portal/3295/1 "2025-08-20T20:13:08Z")

</div>

I am using firefox 140 and cannot log into the voip.ms customer portal with “enhanced tracking protection” enabled. This only recently occured in the last 4 days as I was able to log in previously with ETP enabled.

Has anyone else had this issue ?