# OBi 2182 connect

**URL:** <https://community.voip.ms/t/obi-2182-connect/614>\
**Category:** Help & Support\
**Created:** [September 21, 2024, 4:49am UTC](https://community.voip.ms/t/obi-2182-connect/614 "2024-09-21T04:49:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![zapattack](https://avatars.discourse-cdn.com/v4/letter/z/eada6e/32.png) [@zapattack](https://community.voip.ms/u/zapattack)\
**Post date:** [September 21, 2024, 4:49am UTC](https://community.voip.ms/t/obi-2182-connect/614/1 "2024-09-21T04:49:20Z")

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I am unable to configure VMS on the OBi 2182, can anyone offer pointers to what is minimum account info and where to enter?

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**Author:** ![William](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/william/32/29_2.png) [@William](https://community.voip.ms/u/William)\
**Post date:** [September 23, 2024, 12:29pm UTC](https://community.voip.ms/t/obi-2182-connect/614/2 "2024-09-23T12:29:48Z")

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Hello zapattack

I would strongly encourage you to reach out to our support team at support@voip.ms regarding this matter, as we can verify the details and provide you with an appropriate solution.

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**Author:** ![zapattack](https://avatars.discourse-cdn.com/v4/letter/z/eada6e/32.png) [@zapattack](https://community.voip.ms/u/zapattack)\
**Post date:** [September 23, 2024, 7:35pm UTC](https://community.voip.ms/t/obi-2182-connect/614/3 "2024-09-23T19:35:38Z")

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Thanks for recommendation…

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**Author:** ![BigVoip](https://avatars.discourse-cdn.com/v4/letter/b/a9a28c/32.png) [@BigVoip](https://community.voip.ms/u/BigVoip)\
**Post date:** [September 26, 2024, 5:53pm UTC](https://community.voip.ms/t/obi-2182-connect/614/4 "2024-09-26T17:53:55Z")

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**The critical piece of info: your voip.ms voicemail is at `*97`.**  
[https://wiki.voip.ms/article/Client's\_Interface\_Guide#Accessing\_your\_Voicemail](https://wiki.voip.ms/article/Client%27s_Interface_Guide#Accessing_your_Voicemail).

You’ll need to associate a voicemail account with your phone’s subaccount:

 ![subaccount_voicemail](https://canada1.discourse-cdn.com/flex012/uploads/voipms/original/1X/e964113514cfddc24f33837d3459ba8e79b2c71a.png)

And you’ll need to configure your phone to use that number to check for messages.

I don’t have an OBi 2182. But I have the somewhat similar Polycom VVX 411. Here’s how I configure it on my phone’s web gui:  
 ![Screenshot 2024-09-26 at 1.43.07 PM](https://canada1.discourse-cdn.com/flex012/uploads/voipms/original/1X/2afe217f442e3d8eab23b22e399431a974049074.png)  
 ![messages_config_2](https://canada1.discourse-cdn.com/flex012/uploads/voipms/original/1X/1f06d3641d894ddaed9d938414a12c31d1b65847.png)

With this, you can press the physical Messages button to see your message count, and dial the voicemail system:  
 ![phone_messages_screen](https://canada1.discourse-cdn.com/flex012/uploads/voipms/original/1X/75aa56f2ad3dc2425fcfe20baf88d79815ebd844.jpeg)