# Obi 200 end-of-life notification **URL:** \ **Category:** Help & Support\ **Created:** [September 24, 2024, 9:12pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619 "2024-09-24T21:12:03Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![grrlguide](https://avatars.discourse-cdn.com/v4/letter/g/e56c9b/32.png) [@grrlguide](https://community.voip.ms/u/grrlguide)\ **Post date:** [September 24, 2024, 9:12pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/1 "2024-09-24T21:12:03Z")
Hi. I just received a notification from Obihai that my Obi 200 will no longer have portal support for updating. I currently use it for both a Google Voice number as well as a VOIP.MS number. Obihai suggested that we reach out to our service providers to see if there would be a way to update our Obitalks after October 31 when the portal closes. ---
**Author:** ![grrlguide](https://avatars.discourse-cdn.com/v4/letter/g/e56c9b/32.png) [@grrlguide](https://community.voip.ms/u/grrlguide)\ **Post date:** [September 25, 2024, 12:32am UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/3 "2024-09-25T00:32:17Z")
Never been able to get my OB200 to dial out but it receives calls perfectly well. ---
**Author:** ![philsobi](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@philsobi](https://community.voip.ms/u/philsobi)\ **Post date:** [September 25, 2024, 12:59am UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/4 "2024-09-25T00:59:09Z")
Ok thanks. Now I don’t feel quite as stupid. ---
**Author:** ![philsobi](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@philsobi](https://community.voip.ms/u/philsobi)\ **Post date:** [September 25, 2024, 9:57pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/5 "2024-09-25T21:57:59Z")
I can’t receive on my OBI200 either. When I call my DID ph # I get the busy signal. I’ve changed to TLS and set ports to 5061 in all OBI settings where I find the port number option. I can’t find the combination of settings that works. Can you tell me what settings you use to receive calls? I appreciate any tips ---
**Author:** ![BigVoip](https://avatars.discourse-cdn.com/v4/letter/b/a9a28c/32.png) [@BigVoip](https://community.voip.ms/u/BigVoip)\ **Post date:** [September 26, 2024, 2:30pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/6 "2024-09-26T14:30:04Z")
I have an Obi202 (two port version of the Obi200) and it works perfectly on voipms. This is a very standard ATA device, so I promise you it can work. A few tips: 1. Try starting with a fresh factory reset (paperclip method- while it’s powered on, press the Reset pin with a paperclip for 10 seconds), then follow the Manual Configuration Details at [https://wiki.voip.ms/article/OBi\_100/110\_%26\_OBi\_200#Manual\_Configuration\_Details](https://wiki.voip.ms/article/OBi_100/110_%26_OBi_200#Manual_Configuration_Details) . 2. Make sure your voip.ms Subaccount that you’re using on the Obi has `NAT (Network Address Translation) = yes`. You’ll have endless problems on most internet setups if this isn’t set to `yes`. [https://voip.ms/m/managesubaccount.php](https://voip.ms/m/managesubaccount.php) 3. The easiest way to check outbound calling is to dial `4443` (you can press # to skip the prompt). 4. (Advanced only) Are you familiar with Wireshark or tcpdump? - An outgoing call should send e.g. “SIP INVITE sip:4443@denver.voip.ms” to voip.ms. - An incoming call should receive e.g. “SIP INVITE [sip:400000\_OBISUB@192.168.1.10](mailto:sip:400000_OBISUB@192.168.1.10)” from voip.ms. Are you seeing these SIP INVITEs, and what responses are they getting? ---
**Author:** ![philsobi](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@philsobi](https://community.voip.ms/u/philsobi)\ **Post date:** [September 26, 2024, 4:44pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/7 "2024-09-26T16:44:01Z")
thanks for all those tips bigVoIP! I will give it a try. ---
**Author:** ![philsobi](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@philsobi](https://community.voip.ms/u/philsobi)\ **Post date:** [September 26, 2024, 10:01pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/9 "2024-09-26T22:01:41Z")
Got my OBI200 working. See my post below: [Obi 200 end-of-life notification - #8 by philsobi](https://community.voip.ms/t/obi-200-end-of-life-notification/619/8) ---
**Author:** ![BigVoip](https://avatars.discourse-cdn.com/v4/letter/b/a9a28c/32.png) [@BigVoip](https://community.voip.ms/u/BigVoip)\ **Post date:** [September 27, 2024, 3:35am UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/10 "2024-09-27T03:35:11Z")
Glad it’s all working. I generally use subaccounts. If you’ll ever have more than one device or phone on your voipms account, then subaccounts are mandatory. Whether you use a single main account or subaccounts, make sure your DID (incoming number) is routing calls to the correct (sub)account: ![did_settings](https://canada1.discourse-cdn.com/flex012/uploads/voipms/original/1X/e4b71aafc6d927a0090d4a88946477de98193577.png) ---
**Author:** ![philsobi](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@philsobi](https://community.voip.ms/u/philsobi)\ **Post date:** [September 27, 2024, 4:03am UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/11 "2024-09-27T04:03:47Z")
OK, thanks bigVOIP. I couldn’t get mine to work using a sub account but maybe through the routing options I could have. thanks for the info. ---
**Author:** ![philsobi](https://avatars.discourse-cdn.com/v4/letter/p/f19dbf/32.png) [@philsobi](https://community.voip.ms/u/philsobi)\ **Post date:** [September 27, 2024, 6:38pm UTC](https://community.voip.ms/t/obi-200-end-of-life-notification/619/12 "2024-09-27T18:38:40Z")
Thanks Big, That’s why I couldn’t get my sub-account to work. Sub Account working now!