# Meet the New VoIP.ms Softphone. Available Now

**URL:** <https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102>\
**Category:** News & Product\
**Created:** [May 12, 2025, 4:00am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102 "2025-05-12T04:00:00Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![VoIP.ms](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/voip.ms/32/29_2.png) [@VoIP.ms](https://community.voip.ms/u/VoIP.ms)\
**Post date:** [May 12, 2025, 4:00am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/1 "2025-05-12T04:00:00Z")

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**VoIP.ms**  **Softphone Now on iOS**

We’re proud to announce that the [VoIP.ms](http://voip.ms/) Softphone is now available for iOS. You can enjoy the benefits of our solution, thought to help you manage calls and messages without needing third-party tools and streamline your processes easily, and without extra costs.

Already **[available for Android](https://voip.ms/company/news/281)** , the app is now also available for iPhone users as a free download.

Push notifications are included, so you never miss a call.

**[Click here](https://apps.apple.com/mx/app/voip-ms-softphone/id6748383110?l=en-GB)** to download the app at the Apple App Store.

Need help?

Visit our [Softphone Wiki Article](https://wiki.voip.ms/article/VoIP.ms_Softphone) or contact [support@voip.ms](mailto:support@voip.ms)

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**Author:** ![VoIP.ms](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/voip.ms/32/29_2.png) [@VoIP.ms](https://community.voip.ms/u/VoIP.ms)\
**Post date:** [July 3, 2025, 11:14pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/2 "2025-07-03T23:14:01Z")

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**Author:** ![Pedro](https://avatars.discourse-cdn.com/v4/letter/p/919ad9/32.png) [@Pedro](https://community.voip.ms/u/Pedro)\
**Post date:** [November 9, 2025, 1:10am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/3 "2025-11-09T01:10:02Z")

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Are there any updates available for the desktop or web version?

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**Author:** ![ImposingConch](https://avatars.discourse-cdn.com/v4/letter/i/ecc23a/32.png) [@ImposingConch](https://community.voip.ms/u/ImposingConch)\
**Post date:** [November 9, 2025, 5:40am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/4 "2025-11-09T05:40:37Z")

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Is there a centralized beta feedback location?

On the current version for Android 0.0.6 build 2334721, CI 255162

When you have multiple accounts, the app does not separate out data (e.g. call history) by account. It just shows all history for all accounts no matter which one you currently have selected. Nor does it make it obvious which account is taking an incoming call when you get a call. It appears that selecting the account ONLY changes the choice of outgoing account, but does not affect anything in the UI. this is very confusing.

For comparison: in Linphone 6, they’ve separated out everything per account. You only see the call history and text messages for the currently selected account, and when you select another account it changes to show that account’s call history and messages. This makes much more sense.

The incoming call UI should also clearly indicate which account is being called since different accounts could be used for different purposes and it’s useful for the user to know before answering. This is a time-limited screen so this needs to be obvious at a glance.

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**Author:** ![mstewart14](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/mstewart14/32/398_2.png) [@mstewart14](https://community.voip.ms/u/mstewart14)\
**Post date:** [December 5, 2025, 10:50pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/5 "2025-12-05T22:50:57Z")

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Is there a way to obtain the softphone app legitimately without the google play store? I have a degoogled android phone and won’t be adding google just for this.  
Any help is appreciated.

thank you

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**Author:** ![aleclerc](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/aleclerc/32/65_2.png) [@aleclerc](https://community.voip.ms/u/aleclerc)\
**Post date:** [December 6, 2025, 2:35am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/6 "2025-12-06T02:35:09Z")

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Hello @mstewart14,

I never tried it, but it seems you can download the “Aurora Store” from F-Droid, and from it browse the full catalog of Play Store. So you could theoretically download the app by this means.

There might be other solutions, but I heard of that one when playing around with GrapheneOS. (I liked it, but would not work with my AdGuard + AdGuard VPN setup. This was a bummer for me.)

I hope this help; kind regards!

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**Author:** ![voip4ever](https://avatars.discourse-cdn.com/v4/letter/v/ee59a6/32.png) [@voip4ever](https://community.voip.ms/u/voip4ever)\
**Post date:** [January 8, 2026, 8:21pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/7 "2026-01-08T20:21:45Z")

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Have you tried the formal VOIP.MS support?

I’m thinking of degooglizing as well.

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**Author:** ![edisondotme](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/edisondotme/32/104_2.png) [@edisondotme](https://community.voip.ms/u/edisondotme)\
**Post date:** [April 30, 2026, 5:11pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/8 "2026-04-30T17:11:56Z")

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Watching this thread because I am also interested in seeing the soft phone come to F-Droid. This would require releasing the source code for the soft phone under a permissive license. Hopefully this can happen someday!

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**Author:** ![aleclerc](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/aleclerc/32/65_2.png) [@aleclerc](https://community.voip.ms/u/aleclerc)\
**Post date:** [April 30, 2026, 6:33pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/9 "2026-04-30T18:33:47Z")

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Hello @edisondotme,

This will probably never happen because the app is based on Acrobits Softphone (Groundwire) SDK. This is proprietary technology and they allow telecom providers to white-label their softphone platform. A very nice and solid offering.

That being said, you can use “Aurora Store” from F-Droid and try to browse the Play Store to install the voip.ms softphone app:

> **[Aurora Store](https://store.auroraoss.com)**
>
> Android App Store

Kind regards!

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**Author:** ![edisondotme](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/edisondotme/32/104_2.png) [@edisondotme](https://community.voip.ms/u/edisondotme)\
**Post date:** [May 1, 2026, 12:18am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/10 "2026-05-01T00:18:34Z")

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Makes sense, very much appreciate the insight!

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**Author:** ![MariselaD](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/mariselad/32/467_2.png) [@MariselaD](https://community.voip.ms/u/MariselaD)\
**Post date:** [July 9, 2026, 4:43pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/11 "2026-07-09T16:43:08Z")

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**Author:** ![Unbemused](https://avatars.discourse-cdn.com/v4/letter/u/9e8a1a/32.png) [@Unbemused](https://community.voip.ms/u/Unbemused)\
**Post date:** [July 9, 2026, 6:59pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/12 "2026-07-09T18:59:33Z")

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I did download Voip.ms android app version 0.0.6 from outside Google Play it resuses to run by design. Every time I launch it and Google Play is running, I get redirected to Google Play with the message “Get this app from Play. To continue using Voip.ms Softphone, get it on Google Play”.

If Google Play is not running, I get “Something went wrong. Check that Google Play is enabled on your device and that your’re using an up-to-date version before opening the app. If the problem persists try reinstalling the app.”. So this app is explicitly coded to test for Google Play and will not launch without it by design.

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<div class="post-metadata">

**Author:** ![aleclerc](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.voip.ms/aleclerc/32/65_2.png) [@aleclerc](https://community.voip.ms/u/aleclerc)\
**Post date:** [July 9, 2026, 10:29pm UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/13 "2026-07-09T22:29:35Z")

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It means the app is probably using some features of Google Play.

Too bad. 😕

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**Author:** ![ImposingConch](https://avatars.discourse-cdn.com/v4/letter/i/ecc23a/32.png) [@ImposingConch](https://community.voip.ms/u/ImposingConch)\
**Post date:** [September 8, 2026, 6:29am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/14 "2026-09-08T06:29:42Z")

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> [@ImposingConch](#):
>
> When you have multiple accounts, the app does not separate out data (e.g. call history) by account. It just shows all history for all accounts no matter which one you currently have selected.

To follow up on this, this _remains_ an issue almost a year later.

And it appears that there is _no way_ to determine which account a history entry is associated with. Even looking at the entry details does not say which account it was made or received through. So it’s impossible to tell which account a missed call was for.

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**Author:** ![RVgo4it](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@RVgo4it](https://community.voip.ms/u/RVgo4it)\
**Post date:** [September 8, 2026, 10:00am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/15 "2026-09-08T10:00:12Z")

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If you use Linphone, it has a simple pull down from the upper left to select account. Each account has it’s own history.  
Setup Linphone via MMSGate2 via QR Code to allow MMS, push notifications, extension messaging, and soon number blocking.

> **[GitHub - RVgo4it/mmsgate2: MMSGate2 is a MMS message gateway between VoIP.ms...](https://github.com/RVgo4it/mmsgate2#introduction)**
>
> MMSGate2 is a MMS message gateway between VoIP.ms and Linphone clients. Linphone is an open-source soft-phone. It makes VoIP SIP calls and can send/receive SMS/MMS messages over the SIP protocol. It can also use push notifications to ensure no calls are missed and SMS/MMS are delivered quickly.

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**Author:** ![RVgo4it](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@RVgo4it](https://community.voip.ms/u/RVgo4it)\
**Post date:** [September 8, 2026, 10:07am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/16 "2026-09-08T10:07:40Z")

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The Linphone app is available via F-Droid. The version on F-Droid does not have push notification. So, no need for Google Play. MMSGate2 allows setup of Linphone with or without push notification.

> **[GitHub - RVgo4it/mmsgate2: MMSGate2 is a MMS message gateway between VoIP.ms...](https://github.com/RVgo4it/mmsgate2#introduction)**
>
> MMSGate2 is a MMS message gateway between VoIP.ms and Linphone clients. Linphone is an open-source soft-phone. It makes VoIP SIP calls and can send/receive SMS/MMS messages over the SIP protocol. It can also use push notifications to ensure no calls are missed and SMS/MMS are delivered quickly.

PS: I Use [https://grapheneos.org/](https://grapheneos.org/), so my Google Play is sand-boxed. Much less privacy risk.

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**Author:** ![RoadRanger](https://avatars.discourse-cdn.com/v4/letter/r/ccd318/32.png) [@RoadRanger](https://community.voip.ms/u/RoadRanger)\
**Post date:** [September 22, 2026, 1:02am UTC](https://community.voip.ms/t/meet-the-new-voip-ms-softphone-available-now/3102/17 "2026-09-22T01:02:01Z")

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Doesn’t make calls on WiFi for me, works on mobile data. I see a setting in the app for NAT Traversal but choosing it gives a " Unable to load form ‘natTraversal’ "
