# Inbound issue when caller hangs up (Ported from Voipo - HT702)

**URL:** https://community.voip.ms/t/inbound-issue-when-caller-hangs-up-ported-from-voipo-ht702/3195
**Category:** Help & Support
**Created:** [August 8, 2025, 1:09pm UTC](https://community.voip.ms/t/inbound-issue-when-caller-hangs-up-ported-from-voipo-ht702/3195 "2025-08-08T13:09:23Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![BobC](https://avatars.discourse-cdn.com/v4/letter/b/85f322/32.png) [@BobC](https://community.voip.ms/u/BobC)
#### Post date: [August 8, 2025, 1:09pm UTC](https://community.voip.ms/t/inbound-issue-when-caller-hangs-up-ported-from-voipo-ht702/3195/1 "2025-08-08T13:09:23Z")

</div>

I am a Voipo ported customer and using an HT702 - I have everything setup and working (Finally) but am getting a weird issue. When I get a call and the caller hangs up - I get the busy noise on my phone. I have reached out via a ticket but am not getting any response - any one have any ideas? Thanks in advance…

---

<div class="post-metadata">

### Author: ![BobC](https://avatars.discourse-cdn.com/v4/letter/b/85f322/32.png) [@BobC](https://community.voip.ms/u/BobC)
#### Post date: [August 9, 2025, 6:02pm UTC](https://community.voip.ms/t/inbound-issue-when-caller-hangs-up-ported-from-voipo-ht702/3195/2 "2025-08-09T18:02:45Z")

</div>

This appears to solve the problem:

Set

| _Loop Current Disconnect: to YES_ | |
| --- | --- |
| | |

| _Loop Current Disconnect Duration:_ | to 500 or 600 |
| --- | --- |